Terms of Service

Last updated: August 2026

Welcome to Pawelle. By accessing or purchasing from our website, you agree to the terms outlined below. Please read them carefully before using our store.

1. About Pawelle

Pawelle provides pet products, accessories, and related items for personal use. We reserve the right to update our products, prices, descriptions, and availability at any time.

2. Orders & Purchases

When you place an order with Pawelle, you agree that the information you provide is accurate and complete.

All orders are subject to product availability and acceptance. We reserve the right to cancel or refuse an order where necessary, including in cases of pricing errors, suspected fraudulent activity, or unavailable products.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and prices are accurate. However, slight variations in color, appearance, packaging, or product details may occur.

4. Prices & Payments

All prices displayed on our website are subject to change without notice.

Payment must be successfully completed before an order can be processed. By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping & Delivery

We process and ship orders according to the information provided in our Shipping & Delivery policy.

Estimated delivery times are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather, customs procedures, or incorrect delivery information.

6. Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds policy. Please review that policy before making a purchase.

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible so we can assist you.

7. Website Use

You agree to use the Pawelle website only for lawful purposes.

You must not attempt to interfere with the operation or security of our website, misuse our content, or use our website for fraudulent or unauthorized activities.

8. Intellectual Property

All content on the Pawelle website, including our brand name, logo, images, text, graphics, and other materials, belongs to Pawelle or its respective content providers and may not be copied, reproduced, modified, or distributed without appropriate authorization.

9. Third-Party Services

Pawelle may use third-party services or providers to process payments, deliver orders, provide website functionality, or support other aspects of our business.

Third-party services may have their own terms and privacy policies, which may apply to your use of those services.

10. Limitation of Liability

To the extent permitted by applicable law, Pawelle will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, service interruptions, or events outside our control.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

11. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, policies, or legal requirements.

Any updated version will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about these Terms of Service or your order, please contact Pawelle through our Contact Us page.

Pawelle — Thoughtfully chosen for happier pets. 🐾